As a Chat Support Representative, your role revolves around providing efficient and courteous assistance to customers via online chat platforms. You’ll tackle inquiries, troubleshoot technical issues, and ensure timely resolutions while upholding high standards of professionalism. Strong communication skills, problem-solving abilities, and a customer-centric mindset are essential for success in this role. Collaborating with teams and staying updated on product knowledge are key to delivering exceptional service and maintaining customer satisfaction.